FAQs

1. What is your style of roasting?

Our range of roasting is from light roast to
medium roast. We create a unique profile for each coffee.

2. What’s the difference between Filter, Espresso or Omni Roast? Which one suits me?

It depends on how you would make your coffee at home.
Filter Roast- for Pour Over, AeroPress,Cafeteria
It has a cleaner and more vibrant flavour
and a longer brewing time is needed
Espresso Roast- for Espresso Machine, Stovetop
Due to the short time of brewing, we intend
to do a longer roasting so as to achieve a higher solubility to bring out more flavour
in the espresso.
Onmi roast- This type of coffee usually has
a stronger aroma and more complex flavour. We think it is suitable for all kind
of brewing method.

3. Can I get ground coffee?

We always highly recommend freshly grind the coffee before brewing. However, we understand that not many customers have
a grinder at home, so we still have the ground option.
However, in some cases, the ground size may not work with you unique set up, especially for espresso machine and stove top.
The grind size needs to be very precise for a great brewing. We cannot guarantee our ground coffee will work perfectly.
Please dm us or drop us a email at info@coffever.co.uk if you have any question about brewing our coffee.

4. How long should I wait for the first brewing?

We recommend at least resting our coffee for 14 days from the roasting date.

5. When will I get my order?

We roast on every Tuesday & Wednesday and make sure our order is dispatched by Friday. Any order placed after Monday 10p.m.
will be prepare and shipped the next week. All online order within the UK are shipped via Royal Mail’s 48 hour Tracked service.
Please contact at info@coffever.co.uk if you’ve been
waiting for your order to arrive for longer that 5 business days after
dispatch.
We are a micro roaster. Occasionally, we will take a short break. Your order may be dispatched a little earlier or later.
But we will definitely tell you in advance.

6. Do you ship worldwide?

Yes, we do ship worldwide. Please check the postage costs at checkout.
Custom Duties and Import VAT
When a package is shipped internationally ,
any delays, import taxes, customs duties or additional fees imposed by customs are beyond our control.
Coffever does not have any responsibility on these additional charges that may apply. We recommend contacting directly to
your local customs office for further information.

Don’t see your question listed here?Get in touch with us at info@coffever.co.uk